Ride Holland Private minivan day tours from Amsterdam

Privacy

What we collect when you ask for a price, why we need it, and who else sees it.

We ask for as little as possible, and we do not track you. This page explains exactly what happens to the details you type into the booking form.

Who is responsible for your data

Ride Holland, a private car and minivan service in Amsterdam, registered with the Dutch Chamber of Commerce.

  • Chamber of Commerce (KvK): 81594992
  • Address: G.J. Scheurleerweg 130, 1022 KL Amsterdam
  • For anything about your data: info@rideholland.com
  • Phone: +31 20 215 7585
  • WhatsApp: use the WhatsApp button on any page

Write to that address with any question about your data and a real person will answer it.

Under the GDPR we are the controller of this data, which means we decide what is collected and why, and we are the ones you hold responsible for it.

What we collect, and why

When you ask for a price or a booking

The booking form asks for your name, email address, telephone number, the number of passengers, the tour or route, your preferred date and time, your pick-up address and anything you write in the message box.

We need these to give you a price and to turn up in the right place at the right time. The pick-up address and the passenger count are not optional curiosity — they determine the price and the vehicle. Nothing on that form is collected for marketing.

The form also contains a hidden field a human never sees. It exists to catch automated spam, and if a real person somehow fills it in, the submission is discarded rather than stored.

When you leave a review

The review form asks for your name, the country you are from, the tour you took, a star rating and the review text. If we publish it, your first name, country and rating appear on the site. Reviews are moderated before publication and we never publish one a guest did not write.

When you use the WhatsApp button

The WhatsApp button does not send anything to us directly. It opens WhatsApp on your own device with the booking details already typed into a message, which you then choose to send or not. If you send it, the message goes through WhatsApp (Meta Platforms Ireland Ltd) under their terms and privacy policy, not ours, and it arrives on the business phone as an ordinary WhatsApp message.

If you would rather Meta were not involved, use the normal form button or send an email instead. Both reach us equally well.

What we do not do

This is short because there is genuinely nothing here:

  • No analytics. No Google Analytics, no Plausible, no Meta pixel, no anything. We do not know how many people visit this site or which pages they read.
  • No advertising or remarketing tags.
  • No third-party fonts or maps. The maps on the tour pages are hand-drawn images served from this site. Nothing loads from Google.
  • We never sell, rent or share your details with anyone for their own marketing.
  • No profiling and no automated decision-making.

Cookies

This site sets no cookies at all.

There is one small thing stored in your browser: a single entry called preferred-lang, which remembers which of the six languages you are reading so the site does not keep switching back. It holds a two-letter language code and nothing else, it never leaves your device, it is never sent to us or to anyone else, and you can clear it at any time in your browser settings. That is why there is no cookie banner on this site — there is nothing to consent to.

Who else handles your data

We use two suppliers, and one of them is not switched on yet.

Netlify hosts the website and receives everything you submit through the forms. This is where your booking request is actually stored, and it is our system of record. Netlify is a United States company, so your booking details are stored on systems operated by a company outside the European Union.

Email replies from us arrive from an ordinary mailbox, so your message is also stored with that email provider in the normal way.

How long we keep it

There are two clocks, and they are different lengths for a reason.

An enquiry that never became a booking is deleted after 12 months. If you asked us for a price and never travelled, that is how long we keep the message — long enough to answer you if you come back the following season, and no longer.

A booking you actually travelled on is kept for 7 years. That is not our choice. Dutch tax law requires a business to keep its invoices and the records behind them for seven years, and a completed trip has an invoice attached to it.

Your rights

Under the GDPR you can ask us to:

  • show you what we hold about you
  • correct it if it is wrong
  • delete it
  • stop using it, or restrict how we use it
  • hand it to you in a portable format
  • object to a particular use

Write to us and we will deal with it. There is no charge, and we will reply within one month. In practice this is a very small business and the answer to “what do you have about me” is usually one booking form.

For a booking, we process your data because it is necessary to perform the contract you are asking us to enter into, or to take steps at your request before it. For a published review, the basis is your consent, which you can withdraw by asking us to take it down. Where we keep invoice records for seven years, the basis is our legal obligation under Dutch tax law.

Complaints

If you are unhappy with how we have handled your data, tell us first and we will try to fix it. You also have the right to complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

Changes

If this policy changes we will update this page and change the date below.

Last updated: 12 August 2026.